Privacy Policy

Bridging The Gap Bookkeeping (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a safe and responsible manner.

This privacy policy explains how we collect, use, store, and disclose your personal information when you use our website or engage our bookkeeping and BAS services.

Information We Collect

We may collect personal information from you when you:

Fill out a contact form on our website
Email or call us with enquiries
Book a consultation or service

This information may include:

Your name, email address, phone number
Business name and ABN
Other information you provide to receive our services

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide services
Manage your bookkeeping, BAS lodgement, and payroll requirements
Comply with legal obligations, including taxation and accounting requirements
Improve our website and services

Disclosure of Information

We will not sell or trade your personal information. We may share information with:

Our software providers (e.g., Xero) to deliver services
As required by law, regulators, or the Australian Taxation Office

All third parties we use are required to keep your information secure and confidential.

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. Your data is stored securely, and access is restricted to authorized personnel only.

Cookies and Website Tracking

Our website may use cookies or tracking tools (e.g., Google Analytics) to improve site functionality and analyse traffic. You can disable cookies through your browser settings, though some features may not function correctly.

Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to any information that is inaccurate, incomplete, or out of date

To do this, please contact us using the details below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

If you have any questions or concerns about your privacy or this policy, please contact:

Bridging The Gap Bookkeeping
Email: hello@btgbookkeeping.com.au
Phone: 0424 969 978